What is a First-Class Closing?

04/06/1993Business, General

Here at TitleSmart, every closing is a first-class closing. Plain and simple. But, how does a first-class closing differ from a regular closing? In a first-class closing at TitleSmart, we make sure everything is easy, friendly and special down to the smallest detail. From the second you walk in, to your final goodbye, we have … Read More

5 Ways to Improve the Customer Experience

04/06/1993Business

Since day one, TitleSmart has understood the importance of an outstanding customer experience. We do everything with the customer in mind. If you are struggling in this department, here are 5 easy ways to start improving your customer’s experience today!   Have a Warm and Inviting Office Tan is the new white! The first thing … Read More

#WhyTitleMatters | Estate Transactions

04/06/1993Industry News, Title Tips

Imagine closing on your new home, moving in, and getting settled. Things seem perfect, but then out of the blue a long-lost relative of the estate comes to claim ownership of your property and the court agrees that the relative is the legal owner! Without an owner’s title insurance policy not only will you no … Read More

Why Choose Your Own Title Company? (Pt. 2)

04/06/1993Industry News

Why should you choose your own title company when you’re closing on a property? Well… because it’s smart! We say it all the time, and it’s true that not all title companies are created equal. We may provide the same products, but it’s the service level, experience and reliability that set us apart from others … Read More

In Business, Actions Speak Louder than Words

04/06/1993Business

We can talk about being the best title company in the greater Twin Cities area, but nothing says that better than our actions. I can preach to our team and the whole world that we’re the best at what we do, but that’s not what sets us apart, and it’s not why people keep walking … Read More

AutoResponse: Are you ACTUALLY out of the office?

04/06/1993Business

Even with all of the new messaging apps and tools available, email remains the communication method of choice for most of us in the business world. According to the Radicati Group, in 2015, the number of emails sent and received per day totaled over 205 billion and is expected to reach over 246 billion by … Read More

Creating an Amazing Customer Experience

04/06/1993General

Most of us have heard the phrase, “money never sleeps.” Well… it’s kind of the same as saying, “business never sleeps” or “business owners never sleep” because sometimes it feels like it. Owning a business is much like raising a child. There are a lot of things to constantly think about as your business grows. … Read More

Help Customers Stay Connected with Easy WiFi Access

04/06/1993General

  In a world of multitasking and mobility, it is expected that a business offer free WiFi to their clients. Most of us rely on our smartphones and laptops to get work done when we are out of the office. With that being said, allowing guests convenient access to WiFi is a must for any … Read More

How to be an Indispensable Employee

04/06/1993Inspiration and Fun

Challenge yourself and don’t take the easy route. Anybody can show up to work, do what their told, and clock out at the end of the day. To be a true asset to any team, you must understand what the goals are and find ways to help your team achieve them. The saying, “What got … Read More

Quit Competing on Price and Focus on Customer Experience

04/06/1993General

Quit competing on price. Period. Consumers are bombarded with “We’ll Save You Money!” all the time, and it seems like everywhere you turn someone is having some sort of sale. There’s always going to be someone out there that can do what you do for less, but with an amazing deal often comes a sacrifice … Read More