I attribute TitleSmart’s success to positive thinking, strategic decision-making, and straight up hard work. And a great way to set yourself up for a successful year is through thoughtful goal setting. Goals should be both personal and professional! Push yourself to dig deep and don’t be afraid to set BIG goals! So, how can you … Read More
From pages made from papyrus plants in ancient Egypt, to parchment from calf and deer skin in ancient Greece, to the first papers made from plant pulp in ancient China, books have seen many incarnations over the millennia. Even today with the wide availability of e-books, most book lovers still say they prefer the feel … Read More
It’s back-to-school season, and what better way to honor our educational system than by brushing up on a little history lesson? So, sharpen those pencils, and get ready to learn The History of Title Insurance. You may not realize it, but the days before title insurance were pretty risky for homebuyers. Until 1868, purchases … Read More
As summer winds down, it’s time to start thinking about that familiar tradition of our youth: the back-to-school routine. Students of all ages are dusting off their backpacks, stocking up on supplies, and sharpening their pencils, but why leave all the fun of organizing and planning for a fresh fall start to the kids? … Read More
Since day one, TitleSmart has understood the importance of an outstanding customer experience. We do everything with the customer in mind. If you are struggling in this department, here are 5 easy ways to start improving your customer’s experience today! Have a Warm and Inviting Office Tan is the new white! The first thing … Read More
Plan, Prepare, and Work Ahead Keep up. Be prepared. Work ahead. Nobody wants to work with that “fly by the seat of his or her pants” person. When someone is working with you, they want to know that you’ve been working steadily on their information and that you’re prepared, in advance, for any questions … Read More
Don’t underestimate the power of branding! Everywhere I go, I see companies who are missing out on opportunities to win business with a powerful brand. When I go into a business and they hand me that pen that has a flower on it or is attached to a string, the first thing I think is, … Read More
You need to be obsessed about the customer experience. That’s all I think about all day long… What can we do to make it better for the customer and turn the customer from a customer into a fan? I was out at a closing the other day at a big title company in the … Read More
If you’re job is anything like ours, then your calendar could be filled with client meetings, staff meetings, and a whole laundry list of tasks to complete by the end of the day. Real estate is a crazy industry and time management is the only way we can get everything done in the time we … Read More