"Shari, thank you so much for being available when I call. Customer Service is almost non-existent at so many places now, but not with you and TitleSmart. I sure appreciate your time. Please let me know if there is anything else you need from me."
Brian
Client"Kim was absolutely wonderful. Borrowing a phrase from Muhammad Ali in describing his long time trainer Angelo Dundee "The best that ever was or ever will be”. That phrase describes Kim. A true professional. Kind knowledgeable having a sense of humor. Really the best"
Karen & Mark
Client"Maria & Trish- you guys went above and beyond what most would consider the norm. I’m not sure if your standard is just higher, or you are that dedicated but I appreciate your efforts nonetheless and look forward to continuing to work with you. Thank You!"
Bernard
Mortgage Processor"Alanna and Beth- I have worked with title companies for 16 years and you two are head and shoulders better than most.
"
Chad
Senior Mortgage Loan Closer"You run an excellent title company! Amy and her team clearly went the extra mile for my wife and I. I would gladly recommend your company to anyone."
Kris
Home Seller"You probably already know this but as a business owner it never gets old to hear positive feedback. Kim Metzgar did an exceptional job with my home closing in Mahtomedi. Thank you!"
Patrick
Home Buyer"We had an absolute mess with a file recently and were not really sure when it might close. But last Friday, which happened to be Good Friday your team stayed until almost 6pm helping me get this closed. Becky and Alisa always kill it for me, but this time I was also able to meet Tim Thrush. What a great man and true professional. You run a great business and have wonderful people working for and I just wanted to let you know how thankful I am to work with you guys!"
Rikk S.
Realtor"Hi Lynn:
Big thank you from me and Steph.
We really appreciated your flexibility and willingness to support us as we navigated issues caused by the Texas storm.
Much appreciated"
Steph & Trevor
Home Sellers"Good morning Lynn Team,
I just wanted to thank you both for all your assistance throughout this process. Every question I had was answered promptly and clearly which made everything less stressful to a newbie such as myself. Yesterday our closing went so smoothly it was just plain ol' boring! ? Kudos to your entire team!
Enjoy the weekend and take care,
thanks again,"
Alana
Home Seller"Maria and Trish:
Again if nobody says it, to you and your high-energy assistant. You guys have made this process feel like it mattered to you guys too and it’s such a nice feeling. So from my family to yours enjoy the holidays and know you are appreciated!! Thanks a lot!"
C.J.
Home Seller"Dear Inge and the TitleSmart team! You all rock! Thanks for working so hard to get our files to closing! You are all the best."
Vicky
Realtor"I just want to let you know that Amy and Theresa are doing a fabulous job. I have been in the industry for 20 years and have started using Amy extensively this year and have been so happy with the value of the product and her professionalism and flexibility. I just feel like you should know Amy and Theresa really earned my business."
Todd
Lender"Afternoon ladies (Inge, Shari and Marissa),
We wanted to reach out and thank you all for your time and assistance (above and beyond) with our remote online notary closing. We enjoyed working with you all!!!
Hope you all have a wonderful weekend!"
Alise and Ryan
Home Buyers"Cindy,
Today I had a closing at the Woodbury Office. My customer, Dan Khambata requested Jen at Title Smart. 5 loans, all refinances. Jen was so professional and efficient. There were some glitches on the bank end, and she just handled everything in stride. Needless to say, I learned some things that will be helpful in the future and my customers were happy. Also, while waiting for the checks, Jen made time to come visit with me. You have an excellent closer in Jen and a future resource for me!
Thank you,"
Rita Pechmann
Vice President, Lake Area Bank"Amber was fantastic. I had trouble with my lender at closing and Amber was a fierce advocate on my behalf. I felt like she was really on my side and cared about my experience. She worked with me for over 4.5 hours to close despite the lender issues. Two thumbs up and five stars! Thank you Amber!"
Redfin referral Buyer
"Amber and Brenda,
I would like to thank you guys for taking care of my clients and providing amazing service!
Thanks for all you do."
Brad
Loan Officer"Safe environment relative to Covid-19 at pre-signing."
Lyle
Seller"Efficient, thorough, responsive, and friendly. Maria and Trish were great to work with. We did a remote close from Maryland and everything was buttoned up. They were good communicators."
Wind Piper LLC
Seller"They were professional, friendly and efficient. The location was really clean and everyone, literally EVERYONE was incredibly pleasant!"
Alexandra
Buyer"Jen was amazing. We had a few challenging issues with our closing and she handled it very professionally and as quickly as she could."
Primo Property Solutions
Realtor"Lori, so nice to meet you today! We still can't get over the incredible service, coming out to our house and saving us so much time. As you could see, my husband, is having a hard time sitting and standing right now after the surgery, so your visit was very welcomed and appreciated! TitleSmart is lucky to have such a thoughtful member!"
Jackie
Home Seller"Good Afternoon Inge & Shari,
I would like to thank you both from the bottom of my heart on behalf of my clients and myself for all of your efforts. I am sorry for all of the extra issues with this case. I know you would say that’s part of the job, but truly you went above and beyond what’s usual for a normal transaction. Please know that my clients are so appreciative for all of the 11th hour superhuman efforts. It was wonderful to see how relieved and thankful they are for closure on the matter.
Thank you again! I always appreciate you both, but now I even have more reasons!! (Yes, I always brag on you both when I can…)
Until next time…Blessings!"
Marcie
Realtor"Thank you LoriTeam!!! For your professional contribution on the above property. Your knowledge and speed on which you close these difficult transactions is amazing ?"
Tim D
Realtor"Michelle, your customer service response is outstanding please forward this to your management. Thank you!"
Steve
Homeowner"Laura, I know I’ve said this before - you rock at your job! You reply quickly and are on top of everything all the time. I told Sandy we could not have landed with a better assistant than working with you. Just thought I’d say it again."
John
Mortgage Planner"Roberta did our closing. We got our money and everything was great. We are really impressed with how fast you always were with your replies to our questions — A+ customer service."
Matt
Home Seller"Hello Cindy, my name is Scott Labeda and I worked with Alanna Warren for a home over on Shakopee that recorded recently (Monday). As I am sure you are already aware, you have a FANTASTIC representative in Alanna. She went above & beyond & took care of an extremely stressful situation (for all individuals involved, including her, I am sure). We were in an extreme time crunch due to a divorce settlement in a different state that required some last-minute (hours) brainstorming to get everything to work & she was a fantastic asset to us. I have worked with dozens of Title/Escrow representatives over the years & I am not sure if any of them would have handled things as professionally & courteously. She was able to get everything completed when we thought there would be little chance; in all honesty, we were working up contingencies (with little luck) assuming that we wouldn't be able to get the home over on Shakopee finalized in time."
Scott Labeda
Lender"Hi Amber.
Closing days before the “stay safe at home order” was given and while social distancing was in place was a surreal experience. TitleSmart professionals were calm and efficient. Very comforting to get through a long process quickly and safely. Thank you all!"
Lisa
Redfin"Alanna, I have been a real estate attorney for nearly 30 years. I have been very impressed at the speed at which you have put this together. You have moved much faster than I would have thought possible."
William
Attorney"Alanna,
I want to share with you the compliments to you and your organization concerning how professional and organized the paperwork for my closing was prepared.
I was very impressed! Thanks for all your expertise and care."
Linda
Homeowner"Thank you so much Michelle for taking such good care of the Re-Fi of our cabin.
We appreciate all you and your office did for us."
Kimberly & Mike
TitleSmart Clients"I would highly recommend Tammy Milbrath for all your title needs! She has been helping me with my clients for over 5 years and all my buyers and sellers have enjoyed her professionalism and attention to details. Title work is a critical step in the process of helping my clients buy or sell a home and Tammy has always done an outstanding job!"
Sherrie Myers
Realtor – Realty ONE Group Choice"Michelle Morris has been an excellent addition to my team this past year. She is a phenomenal professional, solves challenges on the front end, communicates effectively and proactively throughout and brings comfort and ease to the closing process on closing day. I refer Michelle with absolute confidence as a true member of our team."
Carrie Guarrero
Branch Manager"I have done multiply closings with Michelle and it was a breeze. I knew that all the closing documents were correct and we always had a lot of fun in the closing, laughing and joking (and drinking Caribou!). I will continue to do all my business closing with her and her knowledge in the business is greatly appreciated! Thanks"
Jeanne Werner
"Working with Michelle Morris is great! Her dedication to the job and clients are at the utmost importance and I can see that in her service. I have complete confidence in her and I'm grateful to use her as a partner."
Chris
Wells Fargo"Thank you Lori…What you do is priceless…"
Nate Boen
Counselor Realty, Realtor"Lori- Thank you for including me in the email. Great service and explanations."
Kathy Harrison
Bell Mortgage, Loan officer"Lori- You really are the BEST TITLE CLOSER in the whole world!!!!!!!!!!!!!!!!!"
Jim Adsem
Bell Mortgage, Loan officer"Hi Lori, I hope you are doing well. I moved in and am getting settled in my new place and I wanted to thank you for all your help. The closing was the smoothest part of the whole deal and I appreciate your work. Joe told me you were the best and he was right. Thanks again."
Daniel Perriello
Home Buyer"Lori- Thanks for being a professional and dedicated to your customers. I love having closings with you! I wish more closers had your dedication."
Brandon Peterson
Lakes Area Mortgage, Mortgage Banker"Thank you so much for your time, help and patience today!! We really appreciated and are so happy everything is done. Having this taken care of just made our day. Thank you so much again – I can’t thank you enough!! I wish we worked with more people like you, Lori – you go above and beyond. THANK YOU!"
Jo Hansen
"Lori, thanks again for the great work yesterday. I have been through many closings and this was a great example of the way it should be done."
David Saltzman
"Lori, thanks again for your excellent effort and professionalism with my client’s closing. It’s been great working with you."
Dave Douglas
Douglas Realty"I try to use Kim for my closings as often as possible. She has always been extremely efficient and thorough with title work and I have NEVER had a bad closing with her. She knows how to problem solve and to get the job done. Kim has also gone above the call of duty. She has a vast array of knowledge of real estate laws and issues and she is always willing to share her expertise and/or to help out. I would highly recommend her to anyone who needs a good closer. She is excellent!"
Bob Knotz
REALTOR® Century 21 Premier Group"Kim provides one-stop shopping for real estate title/closing services. Her attention to detail is impeccable. She is very well-organized, personable and expedient in all types of communications. Even though Kim works for a company unrelated to mine, our professional relationship blurs that line and often makes me feel as if she is simply another department in my own company. We are in our fifth year of working together and I could not imagine working with anyone else for my clients’ real estate title/closing services."
Eric DeBaker
MBA, Supply Chain Management Professional"Kim Parsons has been the closer on several of my real estate transactions and I’ve had excellent results. She maintains a calm, professional attitude even during challenging situations. In a real estate transaction, it’s critical for me as a lender to have a loan closer who keeps the process positive and professional, which Kim does every time! I highly recommend Kim Parsons for your real estate closing!"
Peter Lindquist
MN First Time Home Buyer Specialist"I have worked with Kim for years and she is a true professional. She makes this process easy and enjoyable for everyone involved."
Brian Morey
Realtor"We are so happy to have Kim Metzgar as our closer at TitleSmart. Kim has the same values that we strive to give our clients . . . superb customer service, integrity, and efficiency. We are impressed with the communication between Kim’s team and our support staff. Without a doubt, we have been very pleased with Kim’s professionalism in every one of our transactions."
Sue and Dwight Zaudtke
BRZ & Co. at Keller Williams Premier Realty"Janine has worked with many of my clients to either close on their new home or assisted with the closing on the sale of their home. She is one of the most professional and knowledge closers in the business today. I never have to worry that there will be delays or errors. She always does a great job."
Kristen Sevigny
"Elizabeth is always a pleasure to work with. She is a great team player and we work very well together. I know when I send her a file, it will get done right. She is very attentive to details and is very thorough when she goes over important documents with my clients. She is a true asset to my business."
Johanna Roy
Counselor Realty"My team and I have worked with many closers over the years and I can honestly say that Elizabeth is at the very top of the business. We use her services for all our real estate transactions whenever possible. She is incredibly professional and knowledgeable. Beyond that (and perhaps equally important), she has an amazing ability to make our clients feel comfortable, informed and confident in our services!"
Todd Kruse/Team Kruse
Keller Williams Realty"I have known and worked with Maria for more than 20 years. Her knowledge of the title industry is exceptional. Her experience makes the closing process simple. Maria knows how to handle difficult situations without anyone feeling awkward or uneasy. When I have a title question, there is no one else I would call."
Steve Brown
Mortgage Loan Officer, WJ Bradley Mortgage Capital, LLC"I have used Maria exclusively for more than five years. I have found her to be prompt, accurate, and most pleasant to work with. On numerous occasions, Maria has gone way beyond her duties in order to accommodate a closing and/or a borrower’s specific situation. I always enjoy attending her closings!"
Jim Ryder
Mortgage Loan Officer"Cindy Koebele and her team at TitleSmart are truly the best in the business. As a real estate broker, it’s important that we form the best strategic alliances. We’ve found that and more in TitleSmart. When I turn over my clients to their very capable hands I know that the details will be right and done on time. Beyond just doing an excellent job I am particularly impressed with their responsiveness and professionalism. I always get an accurate and thoughtful response faster than I’ve ever experienced. I would highly recommend them to anyone I know. Thanks for everything that you do for us!"
Ryan Schroder
CEO & Owner – VSM Real Estate"Julie is amazing. I have worked with her for more than a decade and she is wonderful. She is great with my clients, really smart, a wonderful problem solver and is always calm and thoughtful. I cannot say enough good things about her!"
Sarah Wolsfeld
Loan Officer, Alerus Mortgage"Pahoua Team, thank you for your help with a smooth closing on the sale of our home. The transaction was quick and efficient and we were on our way in no time. The staff was helpful and friendly and the facilities were beautiful and centrally located."
Chris
Home Seller"Krischelle, Our closing went great. It was very fast and pleasant. I would definitely recommend! Thanks so much!"
Shelly
Homebuyer"Cindy, we just want to thank and recognize the outstanding professionalism of Janine Hanson for her assistance in the closing recently. There were a number of last minute legal complications on this transaction including ownership, documents, out of town parties, etc. We could not have completed this sale were is not for Janine. She was very timely and thorough in her communication of what needed to be done. She was on top of all the details and committed to the success of this transaction. It was a pleasure to work with Janine and we thank her for her personal commitment in supporting us throughout this process.
Sincerely
Mike & Geri"
Mike & Geri
Homebuyer"We were selling my parents house & had TitleSmart as the closing team. We had the Lori team and everything went very smoothly! They suggested that I could pre-sign the papers a couple of days earlier, so I did that, it was at another of their offices that was closer to my work. I would recommend TitleSmart for anyone selling or refinancing."
Craig
Homebuyer"Kishack and Team: Thank you for the great job you did on this file. What a mess it was from start to finish and not many could have pulled it off and closed it. Your team really went above and beyond dealing with this file and it didn’t go unnoticed. You have proved yourself and your team to be a valuable asset to my company and we greatly appreciate you for that and your professionalism. I will keep you in mind for future deals and your bilingual abilities for our Hmong clients."
Ken S.
Realtor/Broker"Wanted to let you know that Angela is absolutely AMAZING. She helped us out when we really needed it and got the job done.
I have always loved with working with Titlesmart anyway as your team has it together.
KUDOS TO ALL!!!!"
Sam
Realtor"This is a note to let you know what extraordinary service my buyers and I received last week from Amy Bakke. There is no doubt in my mind that this would not have closed without Amy’s professionalism and absolute dedication to her work. This was a very complicated file with two attorneys on the sellers side, and a listing side closer who was uncertain on how to handle the situation. Amy took charge of handling the sellers’ side attorneys, managed a very confused seller, and made my buyer feel like it was all going to work out. The property was supposed to close on May 15, then May 17th, and finally closed very late in the afternoon on May 18th…..with me having to remote in, as I had to secure the property. Amy oversaw my drafting of several amendments to manage the issues/delays, and never made us feel like we were putting her out. She dedicated her week to making this happen through 3 closing attempts. That is amazing.
In another closing earlier this year, I had an elderly seller in a nursing home, and a trustee deed where one of the parties had died. Amy had to meet with the seller’s attorney and one of her children to finalize how all documents needed to by executed. Further, Amy went to Burnsville to get signatures, so my seller did not have to be transported to closing. Again….above and beyond her job description and always with a smile.
I feel very privileged to have Amy as a partner in my business. Amy always, always, goes the extra mile to make my clients feel confident that this major transaction in their life has been handled with the greatest care and professionalism. Amy is extraordinarily competent, and it is clear at closings that other closing agents feel confident in working with her."
Linda H
Realtor"Hello Inge and Shari.
I am overwhelmed by over 70 files in several states! There is so much going on it's very exciting, and frustrating, and overwhelming! You might know what I mean...
You two are ON IT. More than anyone else that I work with, and I wanted to say thank you! You make my job and my life so much better knowing that you are going above and beyond to help our agents and our clients.
Thank you so much.
Have a great day!"
Katie
Homebuyer"TitleSmart in Edina did a FABULOUS job from beginning to end! My husband and I closed on our first home last week, and we were very impressed with the overall Title process. TitleSmart was always extremely professional, responsive and helpful. We received quick answers to any of our questions, which is very important when dealing with so many people during the loan application phase. We received documents and updates very promptly, which was always reassuring that we had chosen the right team to work with. This was the one stress-less item on our long checklist for purchasing our home. Instructions were clear throughout each step, and we felt comfortable that they were handling the operations. A big shout out to Erika Blegen, Lori Weaver & Tana Gygi! Thank you!"
Molly
Homebuyer"I'm a real estate agent in the area and have had the good fortune of working with Nicole Paulson and her team at TitleSmart for several closings. I have been blown away by how professional, responsive, timely, and just plain AWESOME they are! On multiple occasions Nicole and her team have gone out of their way to make things the best possible experience for me and my clients. Their customer service is not just top notch, it is above and beyond. I would highly recommend them to anyone! Recently I was asked to work with another title company by a client I was working with -- I have realized just how lucky I am to work with Nicole at Title Smart. They are really a cut above everyone else in the Twin Cities. Thank you, Nicole!"
Kate J.
Realtor"Hi Lynn, I just wanted to say thank you for making this happen and helping us close this one! You're an asset to us all."
Dang
Realtor"Annette, I know you were feeling pretty sick for the closing yesterday and just wanted to say a big thank you again for pushing through and coming in for my client to close on time! That was impressive. I really appreciate it and hope you feel better soon. Happy New Years!"
Sam
Realtor"Nicole Paulson has helped my wife, Marnie, and I over the years. Our friend and realtor made the introduction years back. We counted the other day a total of 7 closings you have done for us! I wanted to take a moment and thank you and your team for all their hard work and effort. My realtor was going to introduce you to me a few weeks ago, but you were not around. I am very impressed with your people and your operation. Nicole has been nothing short of spectacular."
Ross
Home Buyer and Seller"Krischelle made it so quick and easy. Very organized which took the stress out of the process."
Alex
Homebuyer"Michelle Tiede Morris has always been amazing to work with. As a mortgage professional I know the importance of communication and keeping the process flowing smoothly. I've worked on multiple transactions for new buyers with Michelle at TitleSmart and they've all went absolutely effortlessly. Anytime I send an email, text or call I'm responded to almost immediately and all of our interactions have been great. We appreciate having Michelle in our corner during the process and she is truly a pleasure to do business with. Thank you!"
Brandon Baker
Vice President"Lee,
Thank you for your hospitality on a very busy Thursday afternoon at your Woodbury office. I was there on the 26th of October and in the midst of a bit of chaos, you were professional and cheerful which is more than I could ask. It made my clients' experience a good one. So, a big THANK YOU!
Sincerely, Sean"
Sean & Jennifer
Realtors"Amber-
You are an AWESOME closer! You know your stuff and explained things so well. Thank you! (You probably thought I wasn’t paying attention-but I was! 34 years of doing this) GREAT JOB!!!!"
Becky Knisley
Agent"Really enjoyed working with TitleSmart on a purchase transaction for a customer of mine. Julie Isadore did a great job throughout! Highly recommended, professional team."
Travis Mester
Consultant"Maria Bougie at TitleSmart was terrific to work with. She kept in contact with me throughout the preparation for closing process which resulted in a smooth transition and closing. Thank you Maria & TitleSmart!"
Jeanie
Home Seller"Cindy,
Lynn helped us out with the closing of our old house yesterday. She was great to work with! We had a last minute change due to closing of our buyer’s house getting pushed back and she came to Woodbury just so we wouldn’t have to drive out to Edina. I really appreciate the help from you and your team on both of our closings!"
Brian R. Cludy
Home Seller"Lori -
I wanted to thank you for the professional job you did for us today. You and your receptionist were both extremely professional and made myself and my customer feel very comfortable at your office."
Matt Weber
Realtor"Hi Amber!
I just want to thank you again for all your hard work and for making the closing of both homes go so smoothly! You made purchasing a home actually enjoyable and not stressful! Thank you!"
Tammie
Homebuyer"Amber,
You did a great job (as usual) with a tough situation.
Well Done. XXOO"
Luke
Realtor"Lori,
Thank you for the smooth closing. You did a great job of explaining each document to us. Your expertise and professionalism shows.
Thanks to your team for the work done throughout the process of buying our first home. You have all made the process easy and it was great working with you. We will recommend you for your services in the future."
Laura and Jesse
Homebuyers"Ronda, we just wanted to thank you for your attentiveness to our clients’ comfort and needs when we close with TitleSmart. Krischelle has been our closer for 10 years now and we really enjoy working with her.
Thanks again!"
Sean and Jennifer
Realtors"Angela, I just wanted to take a moment to thank you for getting my transaction closed. I know it’s not easy rescheduling and squeezing more closings in this time of year, and especially late in the week.
Without getting too sappy, I’d just like to say that I continue to be amazed by you and your team at TitleSmart. Each and every time it is such great peace of mind knowing that you are on the job and that my clients are in such exceptional hands.
Thank you for all that you do."
Tom
Realtor"Thank YOU, Michelle, for being the driving force that has kept this transaction moving in the right direction. I appreciate your knowledge, professionalism, and ability to work with whatever gets thrown in your path!"
Patti
Realtor"Lori Weaver was our closer this past Friday for our new home in Burnsville. Lori and her team did a great job of explaining everything leading up to the closing and at the closing itself. Thanks for making this such a smooth process for us. Keep up the great work."
Paul
Home Buyer"Michelle!!! Thank you for your email below. We closed on Monday because of you! We would've been weeks out if you hadn't gone outside the boundaries of your responsibility and driven the issues to completion. There's an air of leadership about you that's so valued! You look for opportunities to take responsibility. You're a team player and your knowledge in your industry is second to none. You accept new challenges and have absolute commitment to the pursuit of excellence. You're the utmost professional and you've got great attention to detail! You are absolutely effective and always deliver. YOU GET THE JOB DONE!
Thank you, Michelle!"
Patricia Barta
Realtor"Good Morning Annette! Thank you for closing yesterday. You were amazing! Thank you and have a wonderful day."
Sue
Home Seller"Thanks for your help with my closing last Friday. It was a pleasure working with you. My life has been a bit of whirlwind since closing so I hadn’t had a chance to look at the gift bag you provided until today. I LOVE THE SPOON!!!! What a great housewarming gift. I will think of that day every time I use it. It was a particularly jovial closing. Wishing you the best in the future."
Sally
Homebuyer"Our closing experience with Lori Weaver was wonderful! She was always quick to respond to our requests or questions and we knew we were in good hands. She and her team are very friendly, accommodating, and professional."
John and Pam
Home Sellers"We have had the opportunity to use Kim Metzgar for closing many of our transactions; buyers and sellers. We have found her to be thorough and efficient in getting a file ready to close. Her calming approach at the closing table is refreshing and enjoyable for the clients."
Joyer Home Team
Counselor Realty"Kim gives 200%!! She puts her heart and soul into her work and handles my clients with the utmost care! Kim is always available to take my calls and answer all my questions - even at night and on weekends! She makes closings so comfortable and positive for everyone involved with her pleasant demeanor and great sense of humor! I appreciate that she will travel anywhere for my closings and is an expert troubleshooter! I'll follow her anywhere!"
Kristi Larson
Counselor Realty"Each time we have TitleSmart involved on a transaction, we know things are done right and will come together. That's worth a lot!!"
Bryan Skillestad
Realtor"I just wanted to say a HUGE THANK YOU to Nicole & her team. They are such a pleasure to work with, always professional, easy to contact, willing to help, prompt in their replies & go above/beyond with every transaction. Just recently Nicole & her team noticed that one of our members were not homesteaded like they should be on a REFI. At the closing Nicole came prepared with documents/instructions on how to get this fixed so our members would save $ on taxes going forward. This is just one of the many examples that Nicole & her team have treated our members with so much care & I really appreciate that kind of dedication. I wanted to make sure that their leader knew what a wonderful team that they have working for them. So thank you thank you thank you for being so awesome!"
Mariah Flor
Home Loan Processor"Hi Cindy, I wanted to send you note to thank you and to let you know Amber did a great job with my daughters closing. Things leading up the closing between the Realtors and the Loan officer had my daughter and future son in-law wondering if anything would go smoothly.
Thanks to you and your team the closing was wonderful. My daughter was overly impressed with the closing process and how smooth it went. You have a great team and I'm sure you will be getting referral's based on this experience. Thanks again!!! And keep up the good work!"
Tim Koenig
TR Computer Sales"I have been working with TitleSmart for a just over a year now, and I could not be happier with the service they provide. The people I have worked with there are amazing, always quick to respond when I need something and are super friendly. As a processor with many Minnesota purchases – I wish all my members could use them – they have their process down to a science. They have great turnaround times with our title requests and always provide everything we need, without having to send them multiple request emails. I feel like they make the title process smooth for all parties involved! Keep up the great work!!"
Wendi Hill
Loan Processor"I'm writing to sing the praises of one of your closers! First, I want to give you some context. I've been in the business for just two years, but had the privilege of closing 27 files so far this year. I've worked with a number of title companies, but hadn’t work with TitleSmart directly for my clients. However, every time TitleSmart was on the other side of the transaction I was always impressed with the closers at the table. After shopping around for title companies the lightbulb finally went off and I looked you up online. I was drawn to Amber via her profile which focused on punctual communication and excellent client service with a cheerful disposition (that's my vibe with my clients as well). So, I've sent Amber two files so far, one of which pre-signed today. My clients had a lot of questions and special circumstances and Amber handled them with an amazing amount of grace, positivity, poise and professionalism and went above and beyond in every way. Amber even went out of her way to even make sure the lockbox was properly taken care of and not to mention, she was so kind and understanding with me as well as I worked my way through various tricky details of the transaction.
I am so grateful for Title Smart and for Amber! This makes all the difference in the world, not just for the tough clients, but for friends and family too! To have the closing portion, and the LAST interaction of the process be positive is so critically important. Thank you and your team for the work you do! Needless to say, you've won me over. All my files are headed your way!!! Have a great week"
Jennifer Bortel
Realtor, M.A."Thank you so much for all you did to make this all happen! Both of you are the best! We will never forget all Michelle did to make all this happen! Anne and I have been loving this new adventure of our life. Our plans are to head South about the end of October. We are now full time RVer's. It's the best feeling ever!Thank you again!
We send all our Love to you both. You should come visit sometime."
Jim and Anne
Home Sellers"Thank you Cindy. I must say I really enjoy working with Amber at Title Smart - she is great to work with! I appreciate all the work you have done to put together such an amazing team!"
Andrew Jurgens
Realtor"These are the benefits of working with true professionals, and we appreciate the effort. Working with you and your staff has been as easy as it has been working with our real estate agents. This transaction constitutes the fifth home I've sold and the sixth purchased over the course of my travels and I can easily say the process has never been as smooth and painless as it has in moving from this townhouse to the house we are buying. While I have no doubt the actual move will have us stressing when it comes, it's a relief to know the transfer of the properties is good to go.
Thanks very much and we look forward to seeing you at closing!"
Mark
Home seller and buyer"Thank you so much. YOU ARE AWESOME!!!! It has been a GREAT pleasure working with you. Please send this to your boss."
Sandra Goosman
Closing Associate"Wanted to send a big thank you to all parties involved. Of course in my past I have worked with multiple realtors and title companies and I just wanted to say that the experience that I have had with both Hayley and Inge has been amazing."
Jess Sparks
Loan Specialist"Cindy Koebele is the best in the business! TitleSmart makes every closing an incredible experience, whether you are buying or selling, everybody always leaves happy!"
Mike Belz
Realtor"Michelle is wonderful! Hands down the best Executive Closer! She takes her career seriously and professionally and makes my clients her clients. I always have excellent experiences with her. She communicates with my clients which helps my job easier! She travels to me when it works for everyone else. Very accommodating!"
Lisa Reese
Wells Fargo"Inge Andre has been an exceptional closer. She is detailed, great communication, and more! I send her a real estate transaction and don't have to worry about it. She is very quick to respond. She gives me information, closing notices, etc. before I even ask. I never have to "chase" her to get information. Our clients really like her as well, I only hear positive feedback!"
Hayley Thiel
Team Tork Real Estate"Last week we had the privilege to work with Miss Nicole Paulson and we can't stop raving about her to everyone we know! Honest to god, she was the best part about this entire (first-time) home-buying experience; forget about our agent, the seller, and our lender.. I just wanted to tell you and give credit where credit is due that you've got a remarkable closer on your team and we're so grateful that she was our Closer.
Our agent bailed on us last minute and we had so many questions and we both felt like she took us under her wing and made certain that we understood everything. We left feeling like she was our new best friend!
Thanks so much, I can't wait for another future opportunity where we can close another deal at Title Smart. Most grateful!"
Kevin and Elliott
Home Buyers"Thank you Kim! With People like you is easy To do business. I like to deal with People that makes things flow, and gives solution to the problems."
Ada
HomeBuyer"Thank you so much Amber. We have worked so hard at preserving our culture, and will continue to do. We are definitely putting you in as our preferred closer. We love your attitude, and you just are fantastic at what you do! We look forward to assisting your business growth."
Ben Bergen
LeaderOne FinancialCorp"Happy Birthday. Please have a piece of cake for me! Don't let Lori have it, ok for Mai or Diane to have seconds. Ok, we think Lori is the best, she should have cake too. We and our clients are lucky to have found Title Smart."
Bruce and Jim
Realtors"Hi Cindy, Great closing today! Every agent I know that uses you says the same thing 'no closer does it as good as Cindy.' John's buyer was so happy! Thank you!"
Dawn
Realtor"I have worked with Krischelle since 2008. She is an exceptional closing specialist. Over the years I have asked her countless questions, which she has always been able to answer or help me work through. I am confident that when I give a file to her for closing, that it will be done well, and on time. Krischelle also provides a high level of customer service to our mutual clients. She is patient and explains things well and makes sure they understand. I am a broker and recommend her to all of the agents at my company."
Jennifer Dunn
Realtor/Broker"Ladies, (Cindy, Julie and Jenna) I want to thank all of you for the work you've done to make today's closings go so smoothly.
XXOO's for all."
Luke
Realtor"I just wanted to compliment Cindy at Title Smart on a job well done. She is both very professional, very pleasant to work with. Also, her HUD was perfect on the first try. I hope to work with her again soon."
John C
Loan Officer"Thanks so much for your closing yesterday, It was one of the most enjoyable and professional of all I have experienced. I will do what I can to have many more with you in the future."
Kris Krengel
Realtor"Michelle Tiede was a great asset in helping this loan getting closed in a timely manner. She maintained a very positive attitude even after a delay. Michelle was invaluable in the coordination between all the parties involved. She rearranged her schedule to meet the needs of the client, even though it meant a two hour drive one way. I look forward to working with her and TitleSmart in the future. Thanks again for all the help Michelle!!!"
Greg
Realtor"Our closing was only delayed about 2 hours. Didn't cause any issues for time with anyone except yourself. As much as I was looking forward to another closing with you at the head of the table, closing went just fine. Your closer at the Edina location was perfect and represented Title Smart like one of your best closers. She was a top shelf professional and was charmingly light hearted while maintaining an upbeat demeanor. We had a minor delay once all documents were signed. The wire hadn't cleared yet so the closer kept everyone informed and she spoke with good cheer. There wasn't a shoulder shrug or heavy sigh in the conference room when she delivered the news of the delay. The wire did come together only 15-20 minutes after the closing had finalized.
You have one of the finest closers on your staff in Edina. Our buyer said "this was the smoothest closing ever"! (buyer is 6 months pregnant and this is her 3rd Real Estate closing). The closer's middle name might as well have been Wow!
Thank you Mrs. Koebele!"
Don Magistad
Realtor"Cindy Koebele and her team at TitleSmart are truly the best in the business. As a real estate broker, it's important that we form the best strategic alliances. We've found that and more in TitleSmart. When I turn over my clients to their very capable hands I know that the details will be right and done on time. Beyond just doing an excellent job I am particularly impressed with their responsiveness and professionalism. I always get an accurate and thoughtful response faster than I've ever experienced. I would highly recommend them to anyone I know. Thanks for everything that you do for us!"
Ryan Schroder
CEO & Owner"I just wanted to thank the both of you for your time yesterday! Not only was it a pleasure seeing the two of you but I received positive feedback from our agents as well. In addition to the cookies, pens and pizza cutters we all improved our understanding of the title world (and Title-Smart.com :)
See you at the next closing!"
Jamie E. Smith
VSM Real Estate"Inge is a well-spoken highly motivated individual who openly communicates status of my files with me as they go through their preparation for closing. Her work ethic is second to none and her ability to perform under pressure is second nature, she handles it with ease and confidence. Her timely updates, professional manner and ability to be a calming influence make Inge an exceptional person and a great asset to my business. Inge's great personality and ability to make others comfortable in the closing environment are a true blessing to myself and my clients. If you are using Titlesmart for closings, request Inge, you will be pleased with her service."
Kevin Folkerts
Realtor"Everyone at TitleSmart has been wonderful and done a great job with the process."
Amy Price
Mortgage Professional"I wanted to write to you and express more formally what I hope I have already expressed in person; that is my most profound and sincere thanks for your facilitating the sale of my house. Accomplishing this transaction was of great benefit both the buyer and myself. The buyer purchased a very good home in an excellent neighborhood at a very good price. I was able to sell a house that was in foreclosure and emerge from the whole process essentially debt free. These are two hugely important outcomes in both of our lives and for the accomplishment of this you deserve a lot of credit. The transaction involved dealing with a good deal of incompetent and obnoxious conduct on the part of the banks involved. I am sorry you had the frustration of dealing with them. These financial and property transactions are of such importance in peoples' lives. It is a pleasure to find someone such as yourself who is both ethical and competent. Again you may be assured you have my most sincere thanks. Best wishes!"
Dale
Home Seller"Thank you Jenna, I am truly impressed at your helpfulness and speed! I will tell everyone who will listen about the outstanding service you have. I hope it will bring you many closings/clients."
Paul
Home Seller"My wife and I requested and had a sale close with your company this past Friday. At the closing I told your associate why we requested your company, you actually, but that makes no difference, and though I asked her to tell you, I just had to make sure and send you this letter as well. I really believe that when people go an extra mile, you are obliged to reward them with your business. It doesn’t happen that often, and that makes it even more deserving.
You were the closing agent when we bought our home five years ago. At the time, the house was in bank possession and happened to have a $6,000 assessment against it. Our real estate agent hadn’t been able over the course of the previous month to get anywhere with the bank in having that reduced or paid and we proceeded to closing expecting that we would have to pay it.
At closing, you heard my wife say how disappointed she was that this expense remained, at which point you paused the closing, left the room and ten minutes later, you returned and informed us that you had gotten through to someone at the foreclosing bank who agreed to pay the assessment.
We have been waiting for five years to give you our return business. We just wish and wanted you to know how much that meant. We had just gotten married that previous week (expensive) and had a big remodel waiting for us ahead as the house was distressed (expensive). That $6,000 was precious to us and we will always appreciate what you did. Those words aren’t strong enough, but we will. Have a wonderful day and a wonderful career. When we can help you, we will."
Chris
Home Seller"We had a very complicated house closing. There were attorneys and Realtors working through some of the issues for a couple of months. At closing, Lori helped to solve several of the problems, going above and beyond to get the job done. Thank You!!"
Anne
Home Seller"Cindy, Thanks for nice smooth closing today. My clients were very happy with your service. Great job!"
Kyle Babcock
REMAX Results"Thank you so much Cindy. It was a nice closing and I appreciate all of the extra effort you and your team put into each file. I'm really looking forward to working with you on our upcoming files. Have a great weekend!"
Tina Locker
Realtor"On behalf of The Muske Team at RE/MAX Synergy, we would like to say thank you for you professional and dedicated work. We know that it takes a team effort to have a smooth transaction and we would simply like to say.......MANY THANKS TO YOU!!
We look forward to working with you again!"
The Muske Team
Bob Muske, Chris Hoyt, Lynn Russman"I am just going to come right out and say it...I LOVE TITLE-SMART!!"
Jeff Anderson
The Re-Build Team - Summit Mortgage Corporation"Diane and I want to thank you for your helping us refinancing our home and cabin. We realize how busy you all are and appreciate your attention and courtesy. In spite of the pressures you all must feel and your incredibly busy schedules you made us feel as though we were your only clients. That is a rare talent and is part of why you are as good as you are. I look forward to meeting John Robinson on Monday and remain a pleased client of Well Fargo and of course Title-Smart."
John
Refinance Borrower"I have been using Title Smart for pretty much everything, they are EXTREMELY solid, efficient, great with customer service issues and most importantly realtors LOVE THEM! They are absolutely competitive on the rates, but to me the professionalism and customer service is unmatched, seriously the best service I have seen in any industry. Give them a look, let me know if you have questions or reach out to Cindy or Nicole for questions. P.S. they bake really great cookies all day long!"
Brad Nolan
Mortgage Consultant"The team at TitleSmart in Edina is an integral piece of my preferred firm's preferred partner network. They are consistent, easy to work with, and are capable of thinking outside the box when I have obstacles to closing. I highly recommend them to my clients & colleagues."
Scott Parkin
Owner/Broker"Cindy Koebele and the ladies at TitleSmart are the best closers you will ever meet. They go above and beyond the call of duty. Even the most difficult short sale file will close on time. We give all of our business to Cindy because we know she will take care of our clients. We recommend Cindy and TitleSmart to every realtor we know."
Max and Kolleen Gygi
Re/Max Results"Cindy, just wanted to thank you for all your help with our closing. We really appreciated your professional, efficient and friendly style! We are thrilled to be in our new home in St. Paul - thanks for helping to make it happen. Wishing you much success and all the best."
Pam and Paul
Home Buyers"Thank you so very much Nicole! not only was it great working with you, but FUN as well. If we need a closer in the future, we will think of you first! Best Wishes."
Rick
Home Buyer"Cindy, I just wanted to email you and say thanks. We really appreciate all of the effort you put into making this happen in such a short period of time."
Lee
Home Seller"Angela, seriously, thank YOU! You were awesome to work with. I have never worked with a title company that offers solutions rather than obstacles. It was so refreshing to be in your office and see you look for solutions. I can't tell you enough - THANK YOU!"
Vanessa
Cameron Real Estate Services"Cindy, Thanks! And thank you for your flawless handling of our closing. I know from experience, it doesn't always go that way!"
Lyn Amaral
Home Seller"Good Morning Cindy! A little late on my thank you for all your help in the closing on our condo. You were delightful to work with, very knowledgeable and always available for my questions. I wish you all the best and thank you once again."
Christine
Home Seller"Cindy, Thank you SO MUCH for sticking by us thru all the mess! We greatly appreciate your help navigating us through since it was our first time, and we had no idea... We hope the next time will be easier, and we'll look you up when that time comes. We'll also recommend you to our friends as we were grateful to work with such diligent and professional people."
Carl & Alison
First Time Homeowners"Cindy, thanks for your guidance and excellent work. My sisters and brothers were amazed at how smoothly the closing went. I hope I will have the opportunity to refer additional title work to your company. Take care!"
John
Home Seller"I wanted to say again how impressed I was with the way closing went and how smooth you ran everything. I have been in customer service for years and still am in it and could definitely tell that you enjoy what you do and have that mindset of exceeding customer's expectations. You surpassed my expectations! I already homesteaded and am going to mail my taxes in tomorrow! I hope you have a good day and I will for sure pass your name and company on!"
Rick
Home buyer"I've written this recommendation of your work to share with others. Nicole doesn't know the word 'can't'...when there is a problem...she jumps forward with real solutions and maintains the positive spirit that I want my clients to experience with their real estate transactions! My Buyers and Sellers love working with her!"
Linda Warner
Realtor"I just hung up the phone with my dad - he said a big "THANK YOU" again for the GREAT job you did! They were very impressed with your knowledge and proficiency! You're the best!"
Amy Beasley
Anton Real Estate"Lori - You are the best, thank you for all you have done. I don't know if I have said this before but I wish I had of known you sooner, thank you!"
Claire Killen
Counselor Realty Inc – Wayzata Office"We are so excited to have Lynn Gleason, a closer with Title Smart in our office. With over 13+ years in the business she is a true pro. She is very relaxed, professional and extremely accommodating to her clients. Lynn is organized and a proactive communicator. After closings, clients and agents will often be talking about their experience as they come down the hall, and everything is positive when they speak of the closing and of Lynn."
Angie Nicholls
Office Manager"During the period of time that I worked with Lynn we dealt with many complicated transactions. Lynn always maintained her cool and sense of humor. Lynn went above and beyond to get the job done and get us to the closing table! An added bonus was always feeling like she had extra time to explain something I might not understand even when I knew she was extremely busy. Thanks Lynn!
Top qualities: Personable, Expert, High Integrity"
Katie Peterson
Home buyer"I have worked with Lynn in her capacity as a real estate closer on numerous real estate transactions and found that she prides herself on getting the job done in a professional manner and on time, which is critical for all the parties. I would recommend her to other real estate professionals.
Top qualities: Great Results, Expert, High Integrity"
Thomas Blomberg
hired Lynn as a real estate closer in 2006, and hired Lynn more than once"I just wanted to pass something along to all of you. On Saturday I got a call from one of our sellers that she needed a quit claim deed drafted immediately as her mother was in coma and needed the quit claim deed right away. At first I thought it was going to be close to impossible to get this done, but I called Nicole and she answered her phone on a Saturday afternoon and did not think twice about drafting the quit claim deed. I told Nicole that the mother was in the hospital and Nicole offered to go to the hospital to have the quit claim deed signed. It is so nice to know that we have someone like Nicole that is willing to go the extra mile, I know if we would have called any other title company we would have not gotten a response until Tuesday, if lucky maybe Monday. Nicole has always done a great job for our office she has her whole heart in what she does and actually cares about the file. I can honestly say I have never had a problem with any file she has closed for me and I think everyone else can say the same thing. I'm sure if we went to the other agents they would not be able to say the same thing about their closers.
I know that if you want a file to go smooth and not have any worries, be sure to send it to Nicole. As she will close the file and you or your clients will not have to worry, we are truly lucky to have her."
Erin M. Thorvaldson
Executive Sales Associate to Bruce A. Fagan"Thank you and your staff for making Bill’s closing happen this morning. You were very professional and a pleasure to deal with. I look forward to work with you many times in the near future. Have a good night."
Randy Lindorff
Provident Funding Associates"Cindy, Thank you for doing such a good job at short notice."
Steve Warnes
Provident Funding Associates"What a great job you do and I appreciate so much that you went out of your way to make it possible for Rhonda to sign early. Thank you so much!!!!!!!!"
Dayna Murray
Keller Williams Premier Realty Lake Minnetonka"My wife & I have had the opportunity to use the closing services of Lori Weaver on several of our properties. We have always found Lori to deal with our closings in way that is very intelligent, efficient, ever so competent, and creative—when needed to get the job done. When Lori was the closer, we could relax because we knew that it would be done right, on time, and with a minimum of fuss for us. We recommend Lori to anyone who wants a closing done right and without worry. P.S. we are not related."
Bruce
Home Seller"Angela, thank you again for coming to Peter's office for our closing. We appreciate your hard work and professionalism. It was really nice meeting you!"
Debbie
Borrower"Hi Cindy, I just wanted to tell you that you did a FANTSTIC Job on the closing last Friday. Hope that your weekend was FUN."
Mike Bialke
Realtor"Lori, thank you so much for the smooth closing. It was nice to get that chunk of money back. I was not expecting that at all. Figuring on the high side is always nice, no one wants to pull out their check book and pay more. I have been to 6 closings in my life time, and I have never seen one go this quickly and smoothly. Thanks again for all your hard work, and tolerating my pestering you about the numbers! Have a great day!"
Stacy
Home Buyer"Thank you so much Cindy for keeping everyone happy. I owe you one big time. Everyone ended up in homes for the weekend! Thanks again Cindy and I hope I get to work with you again. You are absolutely awesome!"
Sarah Ahlberg
Mortgage Consultant"Cindy, I wanted to thank you for the extra effort you put in to getting my transaction closed! You are the best!"
Any Lundgren
Realtor"Lori, thank you for handling this short term closing so efficiently. You always provide such great service!"
Angela Hauer
Realtor"Cindy, we want to thank you on behalf of the clients for the recent successful closing of their property. We appreciate all the hard work you have done to bring this transaction to closing. Thanks again!"
David Sewell
Realtor"Lori, we just wanted to thank you for helping us with our closing. We are so excited about our new house and it’s nice to work with such a reliable person You are awesome! Thanks again!"
Kerri Boyden
Realtor"Cindy, I appreciate how smoothly everything went at the closing of my aunt’s house last week and I know it was due to your hard work. This is the time of year to give thanks and we thank you!"
Marlene Zoya
Home Seller"Dear Lori, we cannot thank you enough for all you did to make our loan closing go so smoothly! You have the utmost in professionalism. Everything was so well prepared way in advance and all the documents were explained thoroughly. You were just plain great to work with! Hope you have a wonderful holiday and we will see you in the New Year!"
Mary Jo & Dennis
Homebuyers"Angela, we just wanted to thank you for being so flexible and patient with us. This entire process has been an amazing experience to me and Erick and we are so lucky to have had all of you who helped us to complete this process. Stay in touch Angela! Best regards."
Pam and Erick
Homebuyers"Angela Shackle has always shown us honesty, integrity and efficiency. Her vast experience, first hand knowledge and uncompromising dedication allow her to resolve issues, answer questions and keep the closing process under control. Having Angela work with our clients has been a major asset to our business. I am proud to say that we use Angela and her team of professionals!"
Randy Bacchus
Builder"Angela, I don’t even know where to being to express my appreciation for all your hard work! I know my case wasn’t easy and thank God it’s over! You truly worked a miracle with the sale of my house that I thought would never end. I will forever be grateful of all the work you put into making my closing experience a good one."
Tammy
Home Seller"Cindy, thanks for being such a great person to work with. Hopefully we will have many more closings together in the years to come."
Todd Ingebritson
Mortgage Advisor"Cindy, thanks for being such a great person to work with. Hopefully we will have many more closings together in the years to come."
Travis Whitford
Mortgage Consultant"Lori, I wanted to say thank you once again for a fabulous job on my two recent purchase closings. You really get it done and get it done right! I really appreciate the way you are always available to answer all my questions and also how you and your staff are so helpful (even at the busiest times of the month). Once again, thank you for a great job! Not only is it nice to know that my files will be done right but also that I get to work with you on them!"
Sean Wait
Loan Officer"It has been such a pleasure to work with Angela Shackle over the past eight years. Angela’s astute knowledge and wisdom of the title/closing process goes beyond that of others I have witnessed in the business. I always greatly appreciate the time and patience she conveys to each and every one of my clients. Her genuine, positive attitude always shines through, removing any stress from the closing table that buyers and sellers sometimes feel. I am always comfortable in knowing that the closing will be successful and done with complete accuracy. Angela is an admirable business woman and I am honored to work with her."
Jane Bacchus Ray
Real Estate Agent"Dear Lori, Thanks for putting in the good word for me after our recent closing! I loved working with you during this transaction because you are incredibly competent and understand the value of good relationships. Keep up the good work and see you at the next closing! Best Regards."