Lori Weaver was our closer this past Friday for our new home in Burnsville. Lori and her team did a great job of explaining everything leading up to the closing and at the closing itself. Thanks for making this such a smooth process for us. Keep up the great work.
Michelle!!! Thank you for your email below. We closed on Monday because of you! We would’ve been weeks out if you hadn’t gone outside the boundaries of your responsibility and driven the issues to completion. There’s an air of leadership about you that’s so valued! You look for opportunities to take responsibility. You’re a team player and your knowledge in your industry is second to none. You accept new challenges and have absolute commitment to the pursuit of excellence. You’re the utmost professional and you’ve got great attention to detail! You are absolutely effective and always deliver. YOU GET THE JOB DONE!
Thank you, Michelle!
Good Morning Annette! Thank you for closing yesterday. You were amazing! Thank you and have a wonderful day.
Kim gives 200%!! She puts her heart and soul into her work and handles my clients with the utmost care! Kim is always available to take my calls and answer all my questions – even at night and on weekends! She makes closings so comfortable and positive for everyone involved with her pleasant demeanor and great sense of humor! I appreciate that she will travel anywhere for my closings and is an expert troubleshooter! I’ll follow her anywhere!
Each time we have TitleSmart involved on a transaction, we know things are done right and will come together. That’s worth a lot!!
I just wanted to say a HUGE THANK YOU to Nicole & her team. They are such a pleasure to work with, always professional, easy to contact, willing to help, prompt in their replies & go above/beyond with every transaction. Just recently Nicole & her team noticed that one of our members were not homesteaded like they should be on a REFI. At the closing Nicole came prepared with documents/instructions on how to get this fixed so our members would save $ on taxes going forward. This is just one of the many examples that Nicole & her team have treated our members with so much care & I really appreciate that kind of dedication. I wanted to make sure that their leader knew what a wonderful team that they have working for them. So thank you thank you thank you for being so awesome!
I’m writing to sing the praises of one of your closers! First, I want to give you some context. I’ve been in the business for just two years, but had the privilege of closing 27 files so far this year. I’ve worked with a number of title companies, but hadn’t work with TitleSmart directly for my clients. However, every time TitleSmart was on the other side of the transaction I was always impressed with the closers at the table. After shopping around for title companies the lightbulb finally went off and I looked you up online. I was drawn to Amber via her profile which focused on punctual communication and excellent client service with a cheerful disposition (that’s my vibe with my clients as well). So, I’ve sent Amber two files so far, one of which pre-signed today. My clients had a lot of questions and special circumstances and Amber handled them with an amazing amount of grace, positivity, poise and professionalism and went above and beyond in every way. Amber even went out of her way to even make sure the lockbox was properly taken care of and not to mention, she was so kind and understanding with me as well as I worked my way through various tricky details of the transaction.
I am so grateful for Title Smart and for Amber! This makes all the difference in the world, not just for the tough clients, but for friends and family too! To have the closing portion, and the LAST interaction of the process be positive is so critically important. Thank you and your team for the work you do! Needless to say, you’ve won me over. All my files are headed your way!!! Have a great week
Thank you Cindy. I must say I really enjoy working with Amber at Title Smart – she is great to work with! I appreciate all the work you have done to put together such an amazing team!
These are the benefits of working with true professionals, and we appreciate the effort. Working with you and your staff has been as easy as it has been working with our real estate agents. This transaction constitutes the fifth home I’ve sold and the sixth purchased over the course of my travels and I can easily say the process has never been as smooth and painless as it has in moving from this townhouse to the house we are buying. While I have no doubt the actual move will have us stressing when it comes, it’s a relief to know the transfer of the properties is good to go.
Thanks very much and we look forward to seeing you at closing!
Thank you so much. YOU ARE AWESOME!!!! It has been a GREAT pleasure working with you. Please send this to your boss.
Wanted to send a big thank you to all parties involved. Of course in my past I have worked with multiple realtors and title companies and I just wanted to say that the experience that I have had with both Hayley and Inge has been amazing.
Inge Andre has been an exceptional closer. She is detailed, great communication, and more! I send her a real estate transaction and don’t have to worry about it. She is very quick to respond. She gives me information, closing notices, etc. before I even ask. I never have to “chase” her to get information. Our clients really like her as well, I only hear positive feedback!
Last week we had the privilege to work with Miss Nicole Paulson and we can’t stop raving about her to everyone we know! Honest to god, she was the best part about this entire (first-time) home-buying experience; forget about our agent, the seller, and our lender.. I just wanted to tell you and give credit where credit is due that you’ve got a remarkable closer on your team and we’re so grateful that she was our Closer.
Our agent bailed on us last minute and we had so many questions and we both felt like she took us under her wing and made certain that we understood everything. We left feeling like she was our new best friend!
Thanks so much, I can’t wait for another future opportunity where we can close another deal at Title Smart. Most grateful!
I have worked with Krischelle since 2008. She is an exceptional closing specialist. Over the years I have asked her countless questions, which she has always been able to answer or help me work through. I am confident that when I give a file to her for closing, that it will be done well, and on time. Krischelle also provides a high level of customer service to our mutual clients. She is patient and explains things well and makes sure they understand. I am a broker and recommend her to all of the agents at my company.
I just wanted to compliment Cindy at Title Smart on a job well done. She is both very professional, very pleasant to work with. Also, her HUD was perfect on the first try. I hope to work with her again soon.
Michelle Tiede was a great asset in helping this loan getting closed in a timely manner. She maintained a very positive attitude even after a delay. Michelle was invaluable in the coordination between all the parties involved. She rearranged her schedule to meet the needs of the client, even though it meant a two hour drive one way. I look forward to working with her and TitleSmart in the future. Thanks again for all the help Michelle!!!
Cindy Koebele and her team at TitleSmart are truly the best in the business. As a real estate broker, it’s important that we form the best strategic alliances. We’ve found that and more in TitleSmart. When I turn over my clients to their very capable hands I know that the details will be right and done on time. Beyond just doing an excellent job I am particularly impressed with their responsiveness and professionalism. I always get an accurate and thoughtful response faster than I’ve ever experienced. I would highly recommend them to anyone I know. Thanks for everything that you do for us!
Inge is a well-spoken highly motivated individual who openly communicates status of my files with me as they go through their preparation for closing. Her work ethic is second to none and her ability to perform under pressure is second nature, she handles it with ease and confidence. Her timely updates, professional manner and ability to be a calming influence make Inge an exceptional person and a great asset to my business. Inge’s great personality and ability to make others comfortable in the closing environment are a true blessing to myself and my clients. If you are using Titlesmart for closings, request Inge, you will be pleased with her service.
I wanted to write to you and express more formally what I hope I have already expressed in person; that is my most profound and sincere thanks for your facilitating the sale of my house. Accomplishing this transaction was of great benefit both the buyer and myself. The buyer purchased a very good home in an excellent neighborhood at a very good price. I was able to sell a house that was in foreclosure and emerge from the whole process essentially debt free. These are two hugely important outcomes in both of our lives and for the accomplishment of this you deserve a lot of credit. The transaction involved dealing with a good deal of incompetent and obnoxious conduct on the part of the banks involved. I am sorry you had the frustration of dealing with them. These financial and property transactions are of such importance in peoples’ lives. It is a pleasure to find someone such as yourself who is both ethical and competent. Again you may be assured you have my most sincere thanks. Best wishes!
Thank you Jenna, I am truly impressed at your helpfulness and speed! I will tell everyone who will listen about the outstanding service you have. I hope it will bring you many closings/clients.
Cindy, Thanks for nice smooth closing today. My clients were very happy with your service. Great job!
On behalf of The Muske Team at RE/MAX Synergy, we would like to say thank you for you professional and dedicated work. We know that it takes a team effort to have a smooth transaction and we would simply like to say…….MANY THANKS TO YOU!!
We look forward to working with you again!
I am just going to come right out and say it…I LOVE TITLE-SMART!!
The team at TitleSmart in Edina is an integral piece of my preferred firm’s preferred partner network. They are consistent, easy to work with, and are capable of thinking outside the box when I have obstacles to closing. I highly recommend them to my clients & colleagues.
Cindy, just wanted to thank you for all your help with our closing. We really appreciated your professional, efficient and friendly style! We are thrilled to be in our new home in St. Paul – thanks for helping to make it happen. Wishing you much success and all the best.
Cindy, I just wanted to email you and say thanks. We really appreciate all of the effort you put into making this happen in such a short period of time.
Cindy, Thanks! And thank you for your flawless handling of our closing. I know from experience, it doesn’t always go that way!
Cindy, Thank you SO MUCH for sticking by us thru all the mess! We greatly appreciate your help navigating us through since it was our first time, and we had no idea… We hope the next time will be easier, and we’ll look you up when that time comes. We’ll also recommend you to our friends as we were grateful to work with such diligent and professional people.
I wanted to say again how impressed I was with the way closing went and how smooth you ran everything. I have been in customer service for years and still am in it and could definitely tell that you enjoy what you do and have that mindset of exceeding customer’s expectations. You surpassed my expectations! I already homesteaded and am going to mail my taxes in tomorrow! I hope you have a good day and I will for sure pass your name and company on!
I just hung up the phone with my dad – he said a big “THANK YOU” again for the GREAT job you did! They were very impressed with your knowledge and proficiency! You’re the best!
Lori – You are the best, thank you for all you have done. I don’t know if I have said this before but I wish I had of known you sooner, thank you!
During the period of time that I worked with Lynn we dealt with many complicated transactions. Lynn always maintained her cool and sense of humor. Lynn went above and beyond to get the job done and get us to the closing table! An added bonus was always feeling like she had extra time to explain something I might not understand even when I knew she was extremely busy. Thanks Lynn!
Top qualities: Personable, Expert, High Integrity
I just wanted to pass something along to all of you. On Saturday I got a call from one of our sellers that she needed a quit claim deed drafted immediately as her mother was in coma and needed the quit claim deed right away. At first I thought it was going to be close to impossible to get this done, but I called Nicole and she answered her phone on a Saturday afternoon and did not think twice about drafting the quit claim deed. I told Nicole that the mother was in the hospital and Nicole offered to go to the hospital to have the quit claim deed signed. It is so nice to know that we have someone like Nicole that is willing to go the extra mile, I know if we would have called any other title company we would have not gotten a response until Tuesday, if lucky maybe Monday. Nicole has always done a great job for our office she has her whole heart in what she does and actually cares about the file. I can honestly say I have never had a problem with any file she has closed for me and I think everyone else can say the same thing. I’m sure if we went to the other agents they would not be able to say the same thing about their closers.
I know that if you want a file to go smooth and not have any worries, be sure to send it to Nicole. As she will close the file and you or your clients will not have to worry, we are truly lucky to have her.
Cindy, Thank you for doing such a good job at short notice.
My wife & I have had the opportunity to use the closing services of Lori Weaver on several of our properties. We have always found Lori to deal with our closings in way that is very intelligent, efficient, ever so competent, and creative—when needed to get the job done. When Lori was the closer, we could relax because we knew that it would be done right, on time, and with a minimum of fuss for us. We recommend Lori to anyone who wants a closing done right and without worry. P.S. we are not related.
Hi Cindy, I just wanted to tell you that you did a FANTSTIC Job on the closing last Friday. Hope that your weekend was FUN.
Thank you so much Cindy for keeping everyone happy. I owe you one big time. Everyone ended up in homes for the weekend! Thanks again Cindy and I hope I get to work with you again. You are absolutely awesome!
Lori, thank you for handling this short term closing so efficiently. You always provide such great service!
Lori, we just wanted to thank you for helping us with our closing. We are so excited about our new house and it’s nice to work with such a reliable person You are awesome! Thanks again!
Cindy, I appreciate how smoothly everything went at the closing of my aunt’s house last week and I know it was due to your hard work. This is the time of year to give thanks and we thank you!
Angela, we just wanted to thank you for being so flexible and patient with us. This entire process has been an amazing experience to me and Erick and we are so lucky to have had all of you who helped us to complete this process. Stay in touch Angela! Best regards.
Cindy, thanks for being such a great person to work with. Hopefully we will have many more closings together in the years to come.
Lori, I wanted to say thank you once again for a fabulous job on my two recent purchase closings. You really get it done and get it done right! I really appreciate the way you are always available to answer all my questions and also how you and your staff are so helpful (even at the busiest times of the month). Once again, thank you for a great job! Not only is it nice to know that my files will be done right but also that I get to work with you on them!
Dear Lori, Thanks for putting in the good word for me after our recent closing! I loved working with you during this transaction because you are incredibly competent and understand the value of good relationships. Keep up the good work and see you at the next closing! Best Regards.
Thanks for your help with my closing last Friday. It was a pleasure working with you. My life has been a bit of whirlwind since closing so I hadn’t had a chance to look at the gift bag you provided until today. I LOVE THE SPOON!!!! What a great housewarming gift. I will think of that day every time I use it. It was a particularly jovial closing. Wishing you the best in the future.
Our closing experience with Lori Weaver was wonderful! She was always quick to respond to our requests or questions and we knew we were in good hands. She and her team are very friendly, accommodating, and professional.
We have had the opportunity to use Kim Metzgar for closing many of our transactions; buyers and sellers. We have found her to be thorough and efficient in getting a file ready to close. Her calming approach at the closing table is refreshing and enjoyable for the clients.
Michelle Morris has been an excellent addition to my team this past year. She is a phenomenal professional, solves challenges on the front end, communicates effectively and proactively throughout and brings comfort and ease to the closing process on closing day. I refer Michelle with absolute confidence as a true member of our team.
Working with Michelle Morris is great! Her dedication to the job and clients are at the utmost importance and I can see that in her service. I have complete confidence in her and I’m grateful to use her as a partner.
Hi Cindy, I wanted to send you note to thank you and to let you know Amber did a great job with my daughters closing. Things leading up the closing between the Realtors and the Loan officer had my daughter and future son in-law wondering if anything would go smoothly.
Thanks to you and your team the closing was wonderful. My daughter was overly impressed with the closing process and how smooth it went. You have a great team and I’m sure you will be getting referral’s based on this experience. Thanks again!!! And keep up the good work!
I have been working with TitleSmart for a just over a year now, and I could not be happier with the service they provide. The people I have worked with there are amazing, always quick to respond when I need something and are super friendly. As a processor with many Minnesota purchases – I wish all my members could use them – they have their process down to a science. They have great turnaround times with our title requests and always provide everything we need, without having to send them multiple request emails. I feel like they make the title process smooth for all parties involved! Keep up the great work!!
Thank you so much for all you did to make this all happen! Both of you are the best! We will never forget all Michelle did to make all this happen! Anne and I have been loving this new adventure of our life. Our plans are to head South about the end of October. We are now full time RVer’s. It’s the best feeling ever!Thank you again!
We send all our Love to you both. You should come visit sometime.
Cindy Koebele is the best in the business! TitleSmart makes every closing an incredible experience, whether you are buying or selling, everybody always leaves happy!
Michelle is wonderful! Hands down the best Executive Closer! She takes her career seriously and professionally and makes my clients her clients. I always have excellent experiences with her. She communicates with my clients which helps my job easier! She travels to me when it works for everyone else. Very accommodating!
Thank you Kim! With People like you is easy To do business. I like to deal with People that makes things flow, and gives solution to the problems.
Thank you so much Amber. We have worked so hard at preserving our culture, and will continue to do. We are definitely putting you in as our preferred closer. We love your attitude, and you just are fantastic at what you do! We look forward to assisting your business growth.
Happy Birthday. Please have a piece of cake for me! Don’t let Lori have it, ok for Mai or Diane to have seconds. Ok, we think Lori is the best, she should have cake too. We and our clients are lucky to have found Title Smart.
Hi Cindy, Great closing today! Every agent I know that uses you says the same thing ‘no closer does it as good as Cindy.’ John’s buyer was so happy! Thank you!
Ladies, (Cindy, Julie and Jenna) I want to thank all of you for the work you’ve done to make today’s closings go so smoothly.
XXOO’s for all.
Thanks so much for your closing yesterday, It was one of the most enjoyable and professional of all I have experienced. I will do what I can to have many more with you in the future.
Our closing was only delayed about 2 hours. Didn’t cause any issues for time with anyone except yourself. As much as I was looking forward to another closing with you at the head of the table, closing went just fine. Your closer at the Edina location was perfect and represented Title Smart like one of your best closers. She was a top shelf professional and was charmingly light hearted while maintaining an upbeat demeanor. We had a minor delay once all documents were signed. The wire hadn’t cleared yet so the closer kept everyone informed and she spoke with good cheer. There wasn’t a shoulder shrug or heavy sigh in the conference room when she delivered the news of the delay. The wire did come together only 15-20 minutes after the closing had finalized.
You have one of the finest closers on your staff in Edina. Our buyer said “this was the smoothest closing ever”! (buyer is 6 months pregnant and this is her 3rd Real Estate closing). The closer’s middle name might as well have been Wow!
Thank you Mrs. Koebele!
I just wanted to thank the both of you for your time yesterday! Not only was it a pleasure seeing the two of you but I received positive feedback from our agents as well. In addition to the cookies, pens and pizza cutters we all improved our understanding of the title world (and Title-Smart.com 🙂
See you at the next closing!
Everyone at TitleSmart has been wonderful and done a great job with the process.
My wife and I requested and had a sale close with your company this past Friday. At the closing I told your associate why we requested your company, you actually, but that makes no difference, and though I asked her to tell you, I just had to make sure and send you this letter as well. I really believe that when people go an extra mile, you are obliged to reward them with your business. It doesn’t happen that often, and that makes it even more deserving.
You were the closing agent when we bought our home five years ago. At the time, the house was in bank possession and happened to have a $6,000 assessment against it. Our real estate agent hadn’t been able over the course of the previous month to get anywhere with the bank in having that reduced or paid and we proceeded to closing expecting that we would have to pay it.
At closing, you heard my wife say how disappointed she was that this expense remained, at which point you paused the closing, left the room and ten minutes later, you returned and informed us that you had gotten through to someone at the foreclosing bank who agreed to pay the assessment.
We have been waiting for five years to give you our return business. We just wish and wanted you to know how much that meant. We had just gotten married that previous week (expensive) and had a big remodel waiting for us ahead as the house was distressed (expensive). That $6,000 was precious to us and we will always appreciate what you did. Those words aren’t strong enough, but we will. Have a wonderful day and a wonderful career. When we can help you, we will.
We had a very complicated house closing. There were attorneys and Realtors working through some of the issues for a couple of months. At closing, Lori helped to solve several of the problems, going above and beyond to get the job done. Thank You!!
Thank you so much Cindy. It was a nice closing and I appreciate all of the extra effort you and your team put into each file. I’m really looking forward to working with you on our upcoming files. Have a great weekend!
Diane and I want to thank you for your helping us refinancing our home and cabin. We realize how busy you all are and appreciate your attention and courtesy. In spite of the pressures you all must feel and your incredibly busy schedules you made us feel as though we were your only clients. That is a rare talent and is part of why you are as good as you are. I look forward to meeting John Robinson on Monday and remain a pleased client of Well Fargo and of course Title-Smart.
I have been using Title Smart for pretty much everything, they are EXTREMELY solid, efficient, great with customer service issues and most importantly realtors LOVE THEM! They are absolutely competitive on the rates, but to me the professionalism and customer service is unmatched, seriously the best service I have seen in any industry. Give them a look, let me know if you have questions or reach out to Cindy or Nicole for questions. P.S. they bake really great cookies all day long!
Cindy Koebele and the ladies at TitleSmart are the best closers you will ever meet. They go above and beyond the call of duty. Even the most difficult short sale file will close on time. We give all of our business to Cindy because we know she will take care of our clients. We recommend Cindy and TitleSmart to every realtor we know.
Thank you so very much Nicole! not only was it great working with you, but FUN as well. If we need a closer in the future, we will think of you first! Best Wishes.
Angela, seriously, thank YOU! You were awesome to work with. I have never worked with a title company that offers solutions rather than obstacles. It was so refreshing to be in your office and see you look for solutions. I can’t tell you enough – THANK YOU!
Good Morning Cindy! A little late on my thank you for all your help in the closing on our condo. You were delightful to work with, very knowledgeable and always available for my questions. I wish you all the best and thank you once again.
Cindy, thanks for your guidance and excellent work. My sisters and brothers were amazed at how smoothly the closing went. I hope I will have the opportunity to refer additional title work to your company. Take care!
I’ve written this recommendation of your work to share with others. Nicole doesn’t know the word ‘can’t’…when there is a problem…she jumps forward with real solutions and maintains the positive spirit that I want my clients to experience with their real estate transactions! My Buyers and Sellers love working with her!
We are so excited to have Lynn Gleason, a closer with Title Smart in our office. With over 13+ years in the business she is a true pro. She is very relaxed, professional and extremely accommodating to her clients. Lynn is organized and a proactive communicator. After closings, clients and agents will often be talking about their experience as they come down the hall, and everything is positive when they speak of the closing and of Lynn.
I have worked with Lynn in her capacity as a real estate closer on numerous real estate transactions and found that she prides herself on getting the job done in a professional manner and on time, which is critical for all the parties. I would recommend her to other real estate professionals.
Top qualities: Great Results, Expert, High Integrity
Thank you and your staff for making Bill’s closing happen this morning. You were very professional and a pleasure to deal with. I look forward to work with you many times in the near future. Have a good night.
What a great job you do and I appreciate so much that you went out of your way to make it possible for Rhonda to sign early. Thank you so much!!!!!!!!
Angela, thank you again for coming to Peter’s office for our closing. We appreciate your hard work and professionalism. It was really nice meeting you!
Lori, thank you so much for the smooth closing. It was nice to get that chunk of money back. I was not expecting that at all. Figuring on the high side is always nice, no one wants to pull out their check book and pay more. I have been to 6 closings in my life time, and I have never seen one go this quickly and smoothly. Thanks again for all your hard work, and tolerating my pestering you about the numbers! Have a great day!
Cindy, I wanted to thank you for the extra effort you put in to getting my transaction closed! You are the best!
Cindy, we want to thank you on behalf of the clients for the recent successful closing of their property. We appreciate all the hard work you have done to bring this transaction to closing. Thanks again!
Dear Lori, we cannot thank you enough for all you did to make our loan closing go so smoothly! You have the utmost in professionalism. Everything was so well prepared way in advance and all the documents were explained thoroughly. You were just plain great to work with! Hope you have a wonderful holiday and we will see you in the New Year!
Angela Shackle has always shown us honesty, integrity and efficiency. Her vast experience, first hand knowledge and uncompromising dedication allow her to resolve issues, answer questions and keep the closing process under control. Having Angela work with our clients has been a major asset to our business. I am proud to say that we use Angela and her team of professionals!
Angela, I don’t even know where to being to express my appreciation for all your hard work! I know my case wasn’t easy and thank God it’s over! You truly worked a miracle with the sale of my house that I thought would never end. I will forever be grateful of all the work you put into making my closing experience a good one.
Cindy, thanks for being such a great person to work with. Hopefully we will have many more closings together in the years to come.
It has been such a pleasure to work with Angela Shackle over the past eight years. Angela’s astute knowledge and wisdom of the title/closing process goes beyond that of others I have witnessed in the business. I always greatly appreciate the time and patience she conveys to each and every one of my clients. Her genuine, positive attitude always shines through, removing any stress from the closing table that buyers and sellers sometimes feel. I am always comfortable in knowing that the closing will be successful and done with complete accuracy. Angela is an admirable business woman and I am honored to work with her.