OOO Etiquette: When to Set Your OOO Assistant

04/06/1993Business

On any given day, our staff is receiving between 200-300 emails! Every message counts and requires time and thoughtfulness to respond. If we are out of the office and won’t be looking at those messages, our Out of Office assistant [OOO] can be a lifesaver! It lets people know that we won’t be able to … Read More

AutoResponse: Are you ACTUALLY out of the office?

04/06/1993Business

Even with all of the new messaging apps and tools available, email remains the communication method of choice for most of us in the business world. According to the Radicati Group, in 2015, the number of emails sent and received per day totaled over 205 billion and is expected to reach over 246 billion by … Read More

A Recipe for E-Mail Success

04/06/1993General

  E-mail misunderstandings happen all the time! I bet you can think of a handful of times when either you misunderstood someone’s e-mail tone or someone misunderstood yours. E-mail correspondence is a craft and there are many ingredients that make up a recipe for e-mail success. “The Little Things” I talk about “the little things” … Read More