With so many distractions, how can we stay focused?

July 29, 2016General

Beep. Beep. Beep. Beep. Your alarm clock goes off to signal the start of a brand new day. It’s going to be a great day! You check your phone as notifications start filling your lock screen. Ooooo, someone tagged you in a Facebook post! Someone commented on your Instagram photo. You check all of those … Read More

Creating an Amazing Customer Experience

June 8, 2016General

Most of us have heard the phrase, “money never sleeps.” Well… it’s kind of the same as saying, “business never sleeps” or “business owners never sleep” because sometimes it feels like it. Owning a business is much like raising a child. There are a lot of things to constantly think about as your business grows. … Read More

Why Professional Development is Expected

May 12, 2016General

Think back to how happy you were when you graduated high school or college. I bet you were saying to yourself, “Yes! I finally made it! No more tests. No more papers to write. No more studying.” But that could be far from the truth, and I think most of us know that learning never … Read More

Great Benefits Attract Great Talent

May 1, 2016General

  Everybody knows that one of the most important aspects of running a successful business is keeping employees happy. When employees are happy, they produce and when they produce your business grows. Part of keeping your team happy is offering great benefits. The law provides businesses with minimum requirements, but in today’s market for top … Read More

Millennials and Workplace Change

April 12, 2016General

Within the next 9 years, it is predicted that Generation Y (Millennials) will make up about 75% of the workforce in America. These are individuals who have grown up with copious amounts of technology, are masterminds at multi-tasking, and are looking for a company that supports work-life balance. TitleSmart is a growing title company in … Read More

Help Customers Stay Connected with Easy WiFi Access

April 8, 2016General

  In a world of multitasking and mobility, it is expected that a business offer free WiFi to their clients. Most of us rely on our smartphones and laptops to get work done when we are out of the office. With that being said, allowing guests convenient access to WiFi is a must for any … Read More

Your Brand is Your Company Personality

April 4, 2016General

  We all have a personal brand that we give off when we meet someone new. There are typically a few steps that we take before meeting with someone, so that we give off a great first impression. Based on how you present yourself, you will have an opinion formed about you in about 10 … Read More

Quit Competing on Price and Focus on Customer Experience

March 17, 2016General

Quit competing on price. Period. Consumers are bombarded with “We’ll Save You Money!” all the time, and it seems like everywhere you turn someone is having some sort of sale. There’s always going to be someone out there that can do what you do for less, but with an amazing deal often comes a sacrifice … Read More

A Recipe for E-Mail Success

March 11, 2016General

  E-mail misunderstandings happen all the time! I bet you can think of a handful of times when either you misunderstood someone’s e-mail tone or someone misunderstood yours. E-mail correspondence is a craft and there are many ingredients that make up a recipe for e-mail success. “The Little Things” I talk about “the little things” … Read More

Tips by Cindy – Make A Plan And Just Do It

February 25, 2016General

I think we can all agree that it’s easy to get stuck in a rut from time to time and talk about all of the things that you want to do, but never actually follow through or execute on them. This is where making a plan, or a list comes in handy. Start by making … Read More