5 Important Things to Do When Dealing with An Upset Customer

October 23, 2015General

It’s that moment you dread. Something went wrong and you have an angry customer on your hands. We know that even one unhappy customer can spell disaster. But it’s also important to remember that in those tense and uncomfortable moments, there is also an opportunity. When you handle an upset customer effectively, you can demonstrate … Read More

Tips by Cindy – The Power of Branding

October 19, 2015General

Don’t underestimate the power of branding! Everywhere I go, I see companies who are missing out on opportunities to win business with a powerful brand. When I go into a business and they hand me that pen that has a flower on it or is attached to a string, the first thing I think is, … Read More

In A Busy World Time Management Is Key

July 16, 2015General

If you’re job is anything like ours, then your calendar could be filled with client meetings, staff meetings, and a whole laundry list of tasks to complete by the end of the day. Real estate is a crazy industry and time management is the only way we can get everything done in the time we … Read More

Using Soft Skills To Further Your Career

June 29, 2015General

Has there ever been a time when you were denied a job or a promotion when you were sure that you were the most qualified candidate? Did you think about why you might have been denied the job or promotion even though you were the ideal candidate on paper and met all formal requirements? With the … Read More

Social Media in Real Estate

May 13, 2015General

Professionals in the real estate game are tremendously good at building personal relationships offline in a face-to-face environment. They are very good at getting to know people on a personal level, getting involved in their community, and connecting to the local market. What most real estate professionals aren’t very good at is applying their offline … Read More

Postcard Marketing Tips – Pt. 2

March 26, 2015General

  Marketing for your business can prove to be an intricate and delicate process. There are varying types of marketing strategies that you can use, ranging from emails to flyers, social media to postcards, whatever makes sense for your business. There is no fool proof strategy that works for every business or every industry, so … Read More

Postcard Marketing Tips – Pt. 1

March 19, 2015General

Think of your business’ marketing strategy as a wheel, composed of many different spokes creating a smooth, ever moving machine. Every spoke on your wheel is a different form of marketing, from emails to flyers, social media to postcards, whatever makes sense for your business. There is no fool proof strategy that works for every … Read More