I think we can all agree that it’s easy to get stuck in a rut from time to time and talk about all of the things that you want to do, but never actually follow through or execute on them. This is where making a plan, or a list comes in handy. Start by making … Read More
General
Plan, Prepare, and Work Ahead
Plan, Prepare, and Work Ahead Keep up. Be prepared. Work ahead. Nobody wants to work with that “fly by the seat of his or her pants” person. When someone is working with you, they want to know that you’ve been working steadily on their information and that you’re prepared, in advance, for any questions … Read More
Make the Most of Every Relationship
As business people we need to take a moment to step back and look at the bigger picture. Business is about relationships and taking the time to build a positive, honest, and trusting relationship for the future. When you think about it, everyone can be a customer. They may not be a direct customer … Read More
A Good First Impression Makes A Difference!
We experience more personal and business first impressions each day than we even realize. Think about when you meet someone for the very first time. Many times we can’t help but have an initial impression based on how they present themselves. This can include: what they are wearing, how they introduce themselves to you, … Read More
5 Important Things to Do When Dealing with An Upset Customer
It’s that moment you dread. Something went wrong and you have an angry customer on your hands. We know that even one unhappy customer can spell disaster. But it’s also important to remember that in those tense and uncomfortable moments, there is also an opportunity. When you handle an upset customer effectively, you can demonstrate … Read More
Tips by Cindy – The Power of Branding
Don’t underestimate the power of branding! Everywhere I go, I see companies who are missing out on opportunities to win business with a powerful brand. When I go into a business and they hand me that pen that has a flower on it or is attached to a string, the first thing I think is, … Read More
Tips by Cindy – It’s #TheLittleThings that Change the Customer Experience
Do you want your customers to have a memorable experience? Try this! It really is the little things for the customer experience and we are obsessed about it. It’s the little things that make that biggest impact with your current and future customers. When a customer comes into our office: they get that relaxed … Read More
In A Busy World Time Management Is Key
If you’re job is anything like ours, then your calendar could be filled with client meetings, staff meetings, and a whole laundry list of tasks to complete by the end of the day. Real estate is a crazy industry and time management is the only way we can get everything done in the time we … Read More
Using Soft Skills To Further Your Career
Has there ever been a time when you were denied a job or a promotion when you were sure that you were the most qualified candidate? Did you think about why you might have been denied the job or promotion even though you were the ideal candidate on paper and met all formal requirements? With the … Read More
Social Media in Real Estate
Professionals in the real estate game are tremendously good at building personal relationships offline in a face-to-face environment. They are very good at getting to know people on a personal level, getting involved in their community, and connecting to the local market. What most real estate professionals aren’t very good at is applying their offline … Read More