A Good First Impression Makes A Difference!
We experience more personal and business first impressions each day than we even realize. Think about when you meet…
5 Important Things to Do When Dealing with An Upset Customer
It’s that moment you dread. Something went wrong and you have an angry customer on your hands. We know that…
Tips by Cindy – The Power of Branding
Don't underestimate the power of branding! Everywhere I go, I see companies who are missing out on opportunities to win…
Tips by Cindy – It’s #TheLittleThings that Change the Customer Experience
Do you want your customers to have a memorable experience? Try this! It really is the little things for…
Tips by Cindy – Do Everything With A Passion
Do everything with a passion, duh! People understand that when you're passionate about something, it's the general thought in…
Tips by Cindy – Over-the-Top Presentation
Think about the last business that you visited. From the time that you walked in the door, how did…
Tips by Cindy – Obsess About the Customer Experience
You need to be obsessed about the customer experience. That's all I think about all day long… What can…
Overloaded By E-Mails?
E-mail has changed the way that we communicate in business. It has helped us connect on the fly, produce…
In A Busy World Time Management Is Key
If you’re job is anything like ours, then your calendar could be filled with client meetings, staff meetings, and a…
Using Soft Skills To Further Your Career
Has there ever been a time when you were denied a job or a promotion when you were sure that you…