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A Good First Impression Makes A Difference!
We experience more personal and business first impressions each day than we even realize. Think about when you meet…
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5 Important Things to Do When Dealing with An Upset Customer
It’s that moment you dread. Something went wrong and you have an angry customer on your hands. We know that…
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Tips by Cindy – The Power of Branding
Don't underestimate the power of branding! Everywhere I go, I see companies who are missing out on opportunities to win…
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Tips by Cindy – It’s #TheLittleThings that Change the Customer Experience
Do you want your customers to have a memorable experience? Try this! It really is the little things for…
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Tips by Cindy – Do Everything With A Passion
Do everything with a passion, duh! People understand that when you're passionate about something, it's the general thought in…
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Tips by Cindy – Over-the-Top Presentation
Think about the last business that you visited. From the time that you walked in the door, how did…
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Tips by Cindy – Obsess About the Customer Experience
You need to be obsessed about the customer experience. That's all I think about all day long… What can…
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Overloaded By E-Mails?
E-mail has changed the way that we communicate in business. It has helped us connect on the fly, produce…
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In A Busy World Time Management Is Key
If you’re job is anything like ours, then your calendar could be filled with client meetings, staff meetings, and a…
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Using Soft Skills To Further Your Career
Has there ever been a time when you were denied a job or a promotion when you were sure that you…